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Our Commitment to Uncompromising Quality
The Cleaning Company’s quality management procedures are continuously monitored and updated to ensure we are always delivering the highest quality service. Our work is carried out to the highest of standards.
Management teams have a “hands-on” approach with all contracts and all our clients have a single point of contact. We run ongoing training sessions with our team covering all aspects of daily work from cleaning standards to communication skills. Management will also perform spot checks ensuring that the standard of work is always maintained to an exceptional level. We also operate incentive schemes for team members which are a direct result of client feedback. We regularly ask our clients for feedback on their experiences so as to help us improve our services even further.
Quality Assurance: How We Deliver Superior Cleaning
Quality Assurance Procedures
Implementing systems to guarantee consistent standards across all services.
Inspections & Audits
Regular assessments to identify areas for improvement and ensure compliance.
Performance Monitoring
Tracking key metrics to measure cleaning effectiveness and customer satisfaction.
Continuous Improvement
A commitment to ongoing refinement of processes and techniques for optimal results.
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Quality You Can Trust
Our specialist cleaning services include
Education
Bright futures start with clean schools and classrooms.
Healthcare
Specialist skills, exceptional cleaning in healthcare.
Office & Commercial
From gleaming floors to fresh air, we elevate your office experience.
Retail
Our retail cleaning creates amazing customer journeys.
Hospitality
From lobbies to rooms, we make hospitality sparkle.
What our customers say
"Our cleaning has certainly improved since The Cleaning Company took on the contract. They are a great company to work with and their management are always ready to work with us on new ideas."
We’re very pleased with services provided by The Cleaning Company – the cleaning service is underpinned by good communication and reliable and punctual teams. The Cleaning Company contributes to Hampstead School having a clean and safe site which creates a positive environment for all who use it. The strong service is enhanced by friendly staff who are always happy to help and support.
Communication is key in a busy school environment when things change constantly. Strong communication, keeping abreast of what's happening at our school and updating cleaning teams is something The Cleaning Company does really well and it makes the whole cleaning function work better. The cleaning team works well together and our allocated supervisor / team leader is professional, hardworking and steers the team in the right direction. We are pleased to be working with The Cleaning Company!
We have worked with The Cleaning Company since 2020 and we have been very happy with the cleaning teams at our premises. The operatives usually stay a long time which makes it much easier to create a good working relationship, achieving consistent performance and effective communication.
The Cleaning Company provides all round cleaning to Bedford House, both day to day cleaning and specialist cleaning out of hours, such as window cleaning at height and specialist floor cleaning in our Ceramics Studio. Bedford House has a footfall of 500 people every week and works extended opening hours seven days a week so any cleaning is carefully planned into our time schedules
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A few of our clients
